With our 24/7 expert call center, more than 1,000 service partners and over 2,000 doctors, we can provide assistance with the following:
services
Customer-focused services
Thanks to our wide range of services, we are the ideal partner for companies that have a large customer base or workforce.
Reliable support in any situation.
More than 2,000 doctors and over 1,000 service partners in our network.
We are ready to assist our customers around the clock.
Our in-house Call Center, staffed by more than 120 skilled professionals, is equipped to handle complex tasks as well.
Nearly 2 million customers
More than 1,000
service partners
More than 2,000
registered doctors
More than 300
private healthcare
clinic partners
Over 90%
customer satisfaction
NPS score
Clinic rating
4.7/5
Our team of more than 120 skilled, in-house customer service professionals provides fast, expert and targeted assistance from the very first point of contact.
Our SLA-based operations ensure transparent, quantifiable service performance and regular reporting.
We provide service delivery guarantees and quality control for services delivered through our partner network.
Decisions are made locally in Hungary by our management team – quickly, responsibly and flexibly.
Our customized core IT systems integrate flexibly with our partners' technology environments and existing market solutions.
We fully tailor our services to our clients' requirements, enabling us to create truly unique solutions that differentiate our partners in the market.
Our experienced team works every day to support your success.
Watch the videoFor our insurance and corporate clients, we are not merely a service provider, but support them as a reliable long-term partner.
In healthcare assistance, we help our customers navigate the private healthcare system, from appointment scheduling through diagnostics and treatments to documentation, ensuring that insurance coverage is backed by genuine access to high-quality care.
Relying on our nationwide network of professionals, we work to ensure that our customers know they can rely on us 24 hours a day, 365 days a year, whenever they need us most – whether it is water damage, a heating problem, roadside assistance or another unexpected situation.
We believe in long-term relationships built on trust with our customers, partners and each other.
Our work is founded on trust, expertise and a continuously evolving, customer-focused approach.



















