How can we help you?

We have two customer service phone lines. Please select the one that matches your enquiry so we can connect you with the right team immediately.

Health Division

Healthcare Enquiries

We arrange private healthcare services for customers with health insurance.

CALL THIS NUMBER IF YOU

need to book or cancel an appointment for a medical examination or treatment
would like to request reimbursement for medical services you have already paid for
need medical advice, telemedicine or other healthcare services
have questions about the services covered by your health insurance

+36 1 510 0050 (customer service hours)

Online services: appointment booking and online assistance available 24/7, without waiting.

Help Division

Home, Vehicle and Travel

Assistance services related to home, vehicle and travel insurance.

CALL THIS NUMBER IF YOU

need urgent home repairs (burst pipes, blocked drains, electrical faults or power outages)
have experienced a vehicle breakdown or accident and need vehicle recovery
experience an emergency while travelling and need travel insurance assistance
need to arrange damage restoration or renovation services
require IT support or legal assistance

+36 1 525 2737 (customer service hours)

Are you one of our service partners? Manage your requests quickly through our partner portal .

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Not sure which number to call? If your enquiry relates to medical care or health insurance, please contact our Health team. For all other enquiries, our Help team will be happy to assist you.

Frequently Asked Questions